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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the age-old practice of giving a neighbor your house key into the digital age. It eliminates the requirement for actual keys or keypad codes and allows you to oversee who has access to your Bend home and for how long. Find out more about how to incorporate it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to feed your plants, collect your mail, or take your dog out when you go out of town. Before, you would simply provide them a key to your house. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you won’t have to fret over doors left unlocked or misplaced keys. 

What you’ll need is an ADT home security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that permits everything to function in unison. Here’s how it works: 

  1. You grant access to a trusted individual, like a neighbor or family member, through the ADT+ app.
  2. Then, you define permissions. You can provide neighbors with timed access, allowing them to enter and depart during specific hours, or event-based entry. For example, if a box shows up, the system can release the door to let your neighbor take it inside once it verifies them.
  3. After you’ve programmed access, your Google Nest Doorbell with familiar face capability identifies your neighbor as they approach the door.
  4. Your ADT home security will pause the alarm and unlock the door when the person is authenticated as an approved visitor.
  5. You get real-time alerts as your neighbor enters and departs. The app also provides a complete history. 
  6. Once the trusted neighbor leaves, your smart door lock secures independently to protect your home.

You are able to provide access for any individual you would like, such as a repair person, dog walker, or a friend who shows up when you’re not there. This service is also helpful during urgent events, especially when you’re not around. To illustrate, if a water sensor triggers, your system can provide event-driven access so an individual can enter and shut off the water supply. The intuitive app makes setting permissions straightforward. 

Make Your Bend Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Bend home more versatile and secure. This feature isn’t only for neighbors and friends, as you’ll appreciate the face recognition and auto-unlock functionality when you have your hands full of little ones or deliveries. Once you're inside, the door fastens behind you automatically.

Customize Your ADT Home Security System In Bend With The Latest Tools

Experience tools like ADT Trusted Neighbor and smart video cameras with a full-featured home security system in Bend from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to provide the latest technology from the leader in home security. Dial (541) 213-2340 today to design your package. Our knowledgeable team can answer whatever questions you have about ADT+, Google Nest cameras, and how to make it all work in unison.